Responsible Gaming

Responsible Gambling Tools

All tools are available in your Account Settings → Responsible Gaming section:

• Deposit Limits — set daily, weekly, or monthly deposit caps. Limits take effect immediately when reduced. Increasing a limit requires a 24-hour cooling period.
• Session Time Limits — set a maximum session length. You'll receive a warning 5 minutes before the limit and be logged out automatically when it's reached.
• Reality Checks — pop-up notifications every 30 minutes showing your session time and net win/loss. Customisable frequency from 15 minutes to 2 hours.
• Loss Limits — set maximum losses per day, week, or month. When the limit is reached, you're automatically logged out for the remainder of the period.
• Self-Exclusion — temporary (1 month to 5 years) or permanent. Activates within 24 hours of request. During exclusion, you cannot create new accounts or access your existing account.
• Take a Break — 24-hour to 6-week cooling-off period. Shorter than self-exclusion; your account resumes automatically at the end of the period.

Support Organisations

Age Verification

Gambling is strictly for adults aged 18 and over. We verify age during registration and before processing any withdrawal. If we have reason to believe a player is under 18, we suspend the account immediately pending verification. We recommend using parental control tools (GamCare) to restrict minors' access to gambling websites.

Signs of Problem Gambling

Consider seeking help if you recognise any of these patterns:

• Gambling with money needed for essentials (rent, food, bills)
• Borrowing money or selling possessions to fund gambling
• Chasing losses — gambling more to try to win back money lost
• Gambling interfering with work, relationships, or health
• Hiding gambling activity from friends or family
• Feeling anxious, irritable, or depressed when not gambling